Frequently Asked Questions
That 1 Painter provides a three-year warranty on all work performed. The warranty covers any peeling, bubbling, cracking or splitting due to improper prep or improper application of the materials. If an issue arises on a project due to improper prep or application, a member of the That 1 Painter team will return to repair and touch up the problem area. This warranty is valid for three years after the completion date of any That 1 Painter project.
This warranty excludes, and in no event will That 1 Painter be responsible for consequential or incidental damages caused by accident or abuse, normal wear and tear, temperature changes, settlement or moisture; i.e., nail pops or cracks caused by expansion and/or contraction.
Exclusions also included:
Painted or stained horizontal walking surfaces (i.e. decks, floors, and steps), dirt and mildew accumulation.
Paint failure due to rotted wood, structural defects, moisture intrusion, failure of previous paint coatings and insect infestation.
A: That 1 Painter has been around since 2011. That 1 Painter was started by Steven Montgomery who, in the beginning, did every project himself, from the estimate, to repairs, to painting. Now we have a full team of Painters and Project Managers.